StarCraft II Midnight Launch – How Gamestop F'ed Up 0

by Adam Blue • Editorial

I’d normally be at something like a ‘StarCraft II Midnight Launch’. But I’m not this time. I mean, I guess I could be there to watch everyone buy the game and take it home to play, but I won’t be a purchaser. I’d feel left out. See, back in April Gamestop had a promotion where you could buy the Collector’s Edition of SCII for only $80 – a good $20 off the regular price. This Collector’s Edition is pretty badass. I’m all for waiting on the shipping. Though, at the time there was an option for free 5-10 day shipping. I was down with that. Now, there’s an option for free 3-day shipping. I contacted Gamestop about changing the shipping, but they say they can’t since the order is already processed. I say that’s a bunch of BS. My account doesn’t even show the game as shipped. There’s a two day processing…process as well. That seems like plenty of time to change the shipping.

I’m pretty pissed.

I don’t need it right away, but after all the good Gamestop has been doing as the largest gaming retailer, a little customer service problem like this should have been handled similar to – oh, I don’t know, how Amazon works?

Something as simple as changing shipping on an order that is still ‘open’ with a two-day processing…process, should be taken care of.

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